CISR

Certified Insurance Service Representative (CISR)

In a profession with few objective benchmarks, there is a credential that speaks volumes: the CISR designation. This designation is recognized nationwide as an important credential - one that benefits individuals, their agencies, and their customers. CISR training is excellent preparation for meeting the challenges of this tough economy. The CISR Program is first and foremost a practical program, focusing on minimizing E&O claims and the understanding and analysis of risks and exposures. Practical, convenient, and cost-effective, the CISR Program consists of five courses offered in hundreds of locations throughout the United States and Puerto Rico, and via the Internet at CISR OnLine. You can choose to take all five courses any way you want to - in the classroom, online, or "mix and match" by combining the face-to-face interaction of a classroom with the convenience of CISR OnLine.

CISR - one prestigious designation…many ways to earn it.

A Northern Virginia agent recently said "I have been attending many insurance classes in past 9 years, and I have found PIA classes so useful & organized. I really like the set up and that is why I want to get all my CISR classes with PIA. I have 3 more to go".

Click here to register for one of the events listed below.

View the PIA Cancellation Policy
Download the 2010 CISR Schedule
Download General Registration Form

CISR / CPIA courses - $155
CIC Institutes - $399; 30 days prior to the Institute - $425
CIC Ruble Graduate Seminar remains at $420

3/10/10: CISR Agency Operations - Richmond

3/18/10: CISR Commercial Casualty - Harrisonburg

3/30/10: CISR Commercial Casualty - Fredericksburg

4/6/10: CISR Agency Operations - Chantilly

4/14/10: CISR Commercial Property - Richmond

4/20/10: CISR Personal Auto - Chesapeake

5/6/10: CISR Commercial Casualty - Roanoke

5/11/10: CISR William T. Hold Seminar - Fredericksburg

5/26/10: CISR Personal Auto - Harrisonburg

6/10/10: CISR Personal Residential - Richmond

6/17/10: CISR Agency Operations - Chesapeake

7/15/10: CISR Personal Auto - Chantilly

7/21/10: CISR Agency Operations - Roanoke

8/3/10: CISR Personal Auto - Fredericksburg

8/11/10: CISR Personal Residential - Harrisonburg

8/18/10: CISR Commercial Casualty - Richmond

9/8/10: CISR Commercial Casualty - Chesapeake

9/14/10: CISR Personal Residential - Fredericksburg

9/28/10: CISR William T. Hold Seminar - Richmond

10/6/10: CISR Commercial Property - Chantilly

10/14/10: CISR Personal Residential - Roanoke

10/28/10: CISR Commercial Property - Harrisonburg

11/4/10: CISR Dynamics of Service - Richmond

11/16/10: CISR Commercial Property - Fredericksburg

11/18/10: CISR Commercial Property - Chesapeake

12/9/10: CISR Personal Auto - Roanoke

12/14/10: CISR Commercial Casualty - Chantilly

12/16/10: CISR Agency Operations - Richmond

Intermediate level program is geared to CSRs, company representatives, new producers and other agency staff
Course content is current, practical information which can be readily applied in daily use
Discover cross-selling techniques to increase your agency's premium
One-day classes allow you to gain maximum benefits with minimum time out of the office

The CISR designation is composed of five modules and may be taken in any order - Personal Residential,
Personal Auto, Commercial Property, Commercial Casualty and Agency Operations. These five one-day courses cover all phases of the customer service representative's daily work. Each course is followed by an optional one-hour examination. To achieve the CISR designation, individuals must successfully complete the entire series of CISR examinations within three calendar years after passing the first examination.

CISR William T. Hold Seminar
The William T. Hold is a program exclusively for CISR designation holders. These seminars offer an excellent opportunity to meet, network and participate with other CISR designees, as well as satisfy the annual update requirement for the Society of CISR. Note: You must be a dues paid member of The Society to attend this course.

CISR Dynamics of Service
The Dynamics of Service program will help you improve your people skills and professional competence while gaining a wealth of tools and techniques for dealing with customers effectively. It is not required that you already be a CISR designation holder but if you are and have paid your Society of CISR dues, this course will satisfy your annual update requirement.

Get started Now!
Just call the PIAVA/DC Education Department in Richmond at 804/264-2582 to receive your education schedules and registration forms or register online. Contact Lori@piavadc.com for more information or visit the The National Alliance website.